Security & Privacy Policy

Authorize.net

Arbor and Vine® uses the Authorize.net Payment Gateway to ensure the security of your credit card transactions on our site:

Authorize.Net is committed to safeguarding customer information and combating fraud. We have implemented industry leading security initiatives, and our merchants are protected by the strongest encryption methods and security protocols available. We continue to develop new solutions to provide our merchants and their customers with confidence and security.

Protecting Transaction Data - Authorize.Net uses the latest 128-bit Secure Sockets Layer (SSL)technology for secure Internet Protocol (IP) transactions.

Securing Customer Data - We employ industry leading encryption hardware and software methods and security protocols to protect customer information. Authorize.Net is certified as compliant with the Payment Card Industry (PCI) Data Security Standard.

Preventing Fraud - Our Fraud Management Department is committed to providing merchants with tools and best practices to prevent fraud. Industry initiatives such as Address Verification Service (AVS) and Card Code Verification (CCV/CVV2/CID) provide a high level of protection as part of our standard payment gateway features.

Comodo SSL Certificate

Arbor and Vine® uses the Comodo SSL Certificate to provide security of your personal information and data.

- Fully validated
- 256 bit industry standard SSL Certificate, backwards compatible to 128bit or 40bit, based on web browser
- Trusted by all popular browsers (IE 5.0+, NN 4.5+, Opera 5+)
- 99.3% browser coverage

Our Privacy Policy

Thank you for visiting Arbor and Vine®. We're committed to protecting your privacy. We understand and share the same concerns about submitting personal information when shopping online. Our promise to you is that we will protect the information that you provide, and will use it solely to improve your experience while shopping with us. This privacy policy communicates to you how we use personal information collected at this web site. Please read this privacy policy before using this website or submitting personal information. By using this web site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not a retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other websites, please review the privacy policies posted on those individual websites. Below are FAQ's to address some of the questions you may have regarding our privacy policy.

What information does Arbor and Vine® collect and why?

We at Arbor and Vine® respect your privacy. That is why we never sell, trade, or rent a customer's personal information to any third party organization. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when 1) permitted or required by law; or 2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, 3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes. In addition, we protect your privacy during the order process by the use of a secure server (SSL). This server encrypts any information you enter before it is sent to us. SSL encrypts your order information and personal information before it is transmitted to us to prevent the decoding of your information by anyone other than Arbor and Vine®. For further information, please see our security policy.

What is a cookie and how are they used?

Cookies are small data files that many sites use to identify you when you visit their site. As a shopper, when you add items to your shopping cart, a cookie is created on your computer with a unique shopper identification number. This cookie remains in place after 60 minutes of inactivity or upon logging out of the store.

How do I change my account information?

You can make updates to your account information at any time. Find the "Account Login" link at the top of the screen and log into your account and then click on the "My Account" link to make any necessary changes. Please remember to select the "Save" button after updates have been completed.

All policies subject to change any time, without notice.